Return Policy

At sadiq.ai, customer satisfaction is our priority. If you're unsatisfied with your purchase, you can return it within 3 days of delivery for a full refund or exchange. The item must be returned in original condition, unused, and packaging. Please note that return shipping fees are the customer's responsibility unless the item is damaged or incorrect. To initiate a return, please get in touch with our customer service team with your order number and details. We'll guide you through the process to make it seamless.

Refund Policy

At sadiq.ai, we strive to ensure you're delighted with your purchase. If, for any reason, you're not, and you wish to request a refund, kindly do so within 3 days of receiving your item. To be eligible, items must be returned in original condition and packaging. We'll process your refund once we've inspected the returned item and confirmed its condition. Refunds will be issued to your original payment method and may take up to 10 business days to reflect in your account. Please be aware that any shipping fees incurred will not be included in the refund unless the item is faulty or incorrect. Our dedicated customer service team is here to help if you have any questions or require assistance.

Shipping Policy

We're dedicated to delivering your purchase as quickly and affordably as possible. We offer a range of delivery options to suit your needs. Orders are processed within 1-2 business days, and you can expect your items to arrive within 3-10 business days once shipped. Shipping fees vary based on package size and destination and will be clearly displayed at checkout. For your convenience, we provide tracking information for all orders, so you can monitor your package's journey to your doorstep. Please note that delivery times may vary during holidays or due to unforeseen circumstances. Should you have any shipping-related inquiries, our customer service team is always here to assist you.

Privacy Policy

Your privacy is paramount. We collect only the essential information needed to provide a seamless shopping experience. This may include your name, address, and payment details. Rest assured, your data is securely stored and never shared with third parties for marketing purposes. We employ robust encryption methods to protect your details. Occasionally, we may use cookies to enhance your browsing experience, but you can decline or manage these through your browser settings. Our commitment is to maintain the confidentiality, integrity, and security of all our customers' data. If you have any concerns or questions about how we handle your information, our customer service team is always ready to help.

Service Policy

Our commitment is to provide an outstanding shopping experience for all our customers. We ensure that our products are described as accurately as possible and that our website remains user-friendly and secure. Our dedicated customer service team is available to assist promptly for any product-related queries, issues, or feedback. We continually strive to enhance our services based on your feedback. In cases of service disruptions or maintenance, we notify our customers in advance and minimize inconvenience. Trust and transparency are fundamental to us, and we pledge to uphold the highest service standards in every interaction. If you ever feel we could have done better, please reach out, and we'll make it right.