Sadiq.ai - Return & Refund Policy

We kindly ask that you inspect your order at the time of delivery. If you notice any issues, please return the item immediately through the same delivery method (rider or courier).

For any concerns regarding your order, please contact us right away at info@sadiq.ai.

Return Eligibility

To qualify for a return or refund due to any issue with your purchase, the item must:

• Be in its original condition (unused, unworn, with tags).
• Be returned in its original packaging.
• Be accompanied by the receipt or proof of purchase.

How to Request a Return

To initiate a return, please email us at info@sadiq.ai. Once your return request is approved, we will provide you with detailed instructions on how to send the item back.

Please note: Returns sent without prior approval will not be accepted.

For any questions regarding returns, feel free to contact us at info@sadiq.ai.

Damages and Issues

Please carefully inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can assess the issue and resolve it as soon as possible.

Non-Returnable Items

Certain items are not eligible for return, including:

• Perishable goods (e.g., food, flowers, plants).
• Custom-made or personalized products.
• Personal care items (e.g., beauty products).
• Sale items or gift cards.

If you're unsure about the return eligibility of a specific item, please contact us for clarification.

Exchanges

To exchange an item, we recommend completing a return first. Once your return is accepted, you can place a new order for your desired item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card provider to complete the refund process.

Thank you for shopping with Sadiq.ai. We're here to help!